Joint Commission Accredited

Find Healing in the Heart of the Blue Ridge Mountains

Personalized addiction and mental health treatment in Asheville, NC. Evidence-based programs from detox through outpatient, tailored to your recovery journey.

Watch: How Otter House Wellness Approaches Recovery

Call Now: (828) 373-2156

Free confidential consultation. Available 24/7.

Trusted & Accredited

JC
Joint Commission
★
5-Star Rating
BBB
Better Business Bureau
VA
CHAMPVA & TRICARE
The Reality

Addiction Does Not Wait. Neither Should You.

Every day you put off getting help, the problem gets harder to solve. Here is what you already know but might not want to face.

The Signs Are Getting Worse

Missed calls. Mood swings. Broken promises. You have watched someone you love slowly become someone you barely recognize. And the fear keeps growing.

One-Size-Fits-All Programs Fail

Cookie-cutter rehab programs treat the addiction but miss the person. Without addressing underlying mental health conditions, relapse rates remain dangerously high.

The Cost Confusion

Most families dramatically overestimate what treatment costs out of pocket. Insurance often covers far more than people realize, but they never make the call to find out.

Your road to recovery starts with one conversation.

Verify Your Insurance Free — Call (828) 373-2156
Treatment Programs

Three Levels of Care. One Personalized Plan.

Whether you need intensive daily support or flexible outpatient sessions, we build a program around your life and your recovery needs.

Most Intensive

Partial Hospitalization (PHP)

20 hours per week

Our highest level of outpatient care. Structured daily programming with the freedom to return home in the evenings.

  • Full-day clinical programming
  • Individual and group therapy
  • Medication management
  • Dual diagnosis treatment
  • Brain mapping therapy
Flexible Intensive

Intensive Outpatient (IOP)

9-15 hours per week

Maintain your daily responsibilities while receiving comprehensive clinical care. In-person or virtual options available.

  • Personalized treatment plan
  • CBT & DBT therapy
  • Family therapy sessions
  • Holistic therapies
  • Virtual option available
Ongoing Support

Outpatient Program

9 or fewer hours per week

Step-down care designed to reinforce recovery skills while you rebuild your life with confidence.

  • Flexible scheduling
  • Life skills development
  • Relapse prevention
  • Continued therapy access
  • Aftercare planning
Why Otter House

What Makes Recovery Here Different

This is not a sterile hospital or a cookie-cutter program. This is care built around you, in a place designed to help you heal.

🏔️

Blue Ridge Mountains Setting

Nestled in the heart of Asheville. Natural beauty, mountain air, and a serene environment that supports healing.

🧠

Dual Diagnosis Expertise

We treat addiction and co-occurring mental health conditions together. Anxiety, depression, PTSD, bipolar — addressed at the root.

🎖️

Veteran-Focused Care

VALOR Specialist on staff. CHAMPVA and TRICARE accepted. Programs designed for those who served.

🧬

Brain Mapping Therapy

Advanced QEEG brain mapping identifies neurological patterns to create more targeted treatment plans.

📱

Stay Connected

Keep your phone. Have visitors. Access the gym. Treatment should feel human, not like a punishment.

👨‍⚕️

Clinical Team of Experts

MD-led medical team with licensed therapists, counselors, nurse practitioners, and addiction specialists.

Ready to take the first step? We are here.

Free Confidential Consultation — (828) 373-2156
Evidence-Based Treatment

Proven Therapeutic Approaches

Every modality we use is grounded in clinical evidence. Your treatment plan combines the approaches that will work best for you.

Cognitive Behavioral Therapy (CBT) Dialectical Behavior Therapy (DBT) Brain Mapping / QEEG Medication-Assisted Treatment (MAT) Individual Therapy Group Therapy Family Therapy Holistic Therapy Motivational Interviewing Trauma-Informed Care Relapse Prevention Life Skills Development
Your Care Team

Meet the People Behind Your Recovery

Our leadership and clinical team is involved in your care from day one. These are the people who will guide you home.

Nick McGrory

Nick McGrory

Founder & CEO
Justin Allard

Justin Allard

Chief Operating Officer
Delvin Kenion

Delvin Kenion

Partner & Executive Director
Dr. Neal Guffey

Dr. Neal Guffey

Medical Director

MD

Insurance & Coverage

Your Insurance May Cover Treatment

Most major insurance plans cover addiction treatment. We verify your benefits for free — no pressure, no obligation. Just answers.

Aetna
Blue Cross Blue Shield
Cigna
TRICARE
CHAMPVA
UMR
GEHA
MedCost
NYship
Medicaid

Plus many more. Call to verify your specific plan.

Verify Your Benefits Free — (828) 373-2156
Real Stories

What Families Are Saying

Real reviews from real people who trusted us with their recovery.

★★★★★
"I wouldn't be sober 2 years later if I didn't start my recovery there. The clinical staff and technicians truly care about each individual's journey. Even the owner is involved in daily operations."
J
Jake C. Google Review · 5 Stars
★★★★★
"The PHP program exceeded my expectations. The clinicians are incredibly knowledgeable and the therapy groups are transformative. I finally feel like I have the tools to stay on track."
M
Mike F. Google Review · 5 Stars
★★★★★
"Otter House gave me hope when I thought all was lost. As a parent watching your child struggle, finding the right facility is everything. They treated our family with compassion and dignity."
A
Ashlee K. Google Review · 5 Stars

Every recovery story starts with a single step.

Start Your Story — Call (828) 373-2156
Is This Right For You?

Otter House Wellness Is Built For

This is for you if...

  • You or a loved one is struggling with substance abuse or addiction
  • Previous treatment programs did not address the whole picture
  • You need dual diagnosis care for addiction and mental health together
  • You want a treatment environment that feels human, not institutional
  • You are a veteran or military family member seeking specialized care
  • You want flexible programs that allow you to maintain parts of your life
  • You need a program that accepts your insurance

This may not be the right fit if...

  • You are looking for a long-term residential program (30+ days inpatient)
  • You are seeking detox-only services without follow-up treatment
  • You are not willing to commit to a structured recovery program
  • You need acute psychiatric hospitalization
Common Questions

Frequently Asked

Treatment plans are customizable from 14 to 120 days depending on individual needs. Your clinical team will recommend a timeline based on your assessment, and you can adjust as your recovery progresses. Many clients start with PHP and step down to IOP and then outpatient care.

Most major insurance plans cover addiction treatment at Otter House Wellness, including Aetna, BCBS, Cigna, TRICARE, CHAMPVA, and Medicaid. We offer free insurance verification — call us and we will check your benefits before you commit to anything. No pressure, no surprises.

Yes. We believe treatment should feel human, not punitive. You are allowed to keep your phone, receive visitors, and access gym facilities. Staying connected to your support system is part of healthy recovery.

Dual diagnosis means treating addiction alongside co-occurring mental health conditions like depression, anxiety, PTSD, bipolar disorder, or ADHD. Many people with addiction have an underlying mental health condition that, if left untreated, makes recovery significantly harder. We address both simultaneously.

Yes. We offer a virtual IOP program for those who cannot attend in-person sessions. This gives you access to the same clinical quality and therapeutic approaches from the comfort of your home. Available across North Carolina, South Carolina, Tennessee, and Georgia.

Absolutely. We have a dedicated VALOR Specialist on staff who understands the unique challenges military service members face. We accept CHAMPVA and TRICARE insurance. Our veteran-focused programming addresses service-related trauma, PTSD, and substance use together.

Take The First Step

Your Recovery Story Starts Today

One phone call. That is all it takes. Our admissions team is available 24/7 for a free, confidential conversation about your options.

Call Now: (828) 373-2156 (828) 373-2156

Free. Confidential. Available 24/7.